Payment Policy

At Cozella, we are committed to providing a secure and convenient checkout experience. This Payment Policy explains the payment methods we accept and how payments are processed.

Accepted Payment Methods

We currently accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Only payment methods displayed during checkout are available for use.

Currency

All prices on our website are listed and charged in U.S. Dollars (USD).

If your bank or card issuer uses a different currency, the final amount charged may vary depending on your financial institution's exchange rate and any applicable fees.

Payment Authorization

Full payment is required at the time your order is placed.

All transactions are subject to payment authorization and security verification. If your payment cannot be authorized or is declined, your order will not be processed until successful payment is received.

Secure Payments

We use secure payment processing technology to help protect your payment information during checkout.

For your security, Cozella does not store your full credit or debit card information on its servers.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation, please check your spam or junk folder before contacting our customer support team.

Pricing

We make every effort to ensure that product prices displayed on our website are accurate. If a pricing error is identified, we reserve the right to correct the error and, where necessary, cancel or decline affected orders before shipment.

Taxes

Any applicable taxes will be calculated and displayed during the checkout process, based on the shipping destination and applicable laws.

Payment Issues

If you experience any problems during checkout, please verify that:

Your payment information is entered correctly.
Your selected payment method is valid and has sufficient available funds.
Your billing information matches the information on file with your payment provider.

If your payment continues to be declined, please contact your bank or payment provider before attempting another purchase.

Fraud Prevention

To help protect our customers and our business, orders may be reviewed for security purposes. We reserve the right to delay, decline, or cancel any order that appears to involve unauthorized, fraudulent, or suspicious activity.