Terms of service

Welcome to Cozella. These Terms of Service govern your access to and use of our website and the purchase of products from our store. By using our website or placing an order, you agree to be bound by these Terms.

Use of Our Website

By accessing or using our website, you agree to use it only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website in any way that violates applicable laws or regulations.
Attempt to interfere with the operation or security of the website.
Use the website to transmit harmful code or malicious software.
Engage in fraudulent, abusive, or deceptive activities.

We reserve the right to refuse service or cancel orders if we believe these Terms have been violated.

Product Information

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However, occasional errors may occur.

We reserve the right to correct errors, update product information, or modify pricing at any time without prior notice.

Product images are provided for illustrative purposes. Actual products may vary slightly due to lighting, screen settings, or manufacturing variations.

Orders

Placing an order does not guarantee acceptance. All orders are subject to review and availability.

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

Once an order has been processed or shipped, it may no longer be possible to modify or cancel it.

Pricing and Payments

All prices displayed on our website are listed in U.S. Dollars (USD).

We accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Payment must be successfully authorized before an order is processed.

Shipping

We currently ship only within the United States.

Processing Time: 1–3 business days
Estimated Delivery Time: 5–11 business days
Shipping Cost: Free standard shipping on all orders
Order Cut-Off Time: 5:00 PM (New York Time)

Orders placed after the daily cut-off time will begin processing on the next business day.

Orders may be delivered by USPS, UPS, FedEx, DHL, or other shipping partners, depending on the destination and availability.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are responsible for reviewing that policy before making a purchase.

Intellectual Property

All content on this website, including text, graphics, logos, images, product listings, website design, and other materials, is the property of Cozella or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Cozella shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or the purchase or use of our products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

Third-Party Services

Our website may use or integrate third-party services, including payment processors, analytics providers, and shipping carriers. These services operate under their own terms and privacy practices.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website operations.

Updated Terms become effective when posted on this website.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable within the United States, without regard to conflict of law principles.